Terms of Service

Welcome to ShipSync. ShipSync is run by an individual in the United States; TCG-ShipSync is not a registered business. In these Terms, "we", "us" and "our" mean that individual. By using ShipSync, you agree to these Terms of Service. Please read them carefully.

1. Service Description

ShipSync is a tracker for your Pokémon and Lorcana card collection. Our service allows you to:

• Look up card prices, sets and biggest movers (no account needed)
• Track your collection, what you paid, what it's worth and the cards you've sold
• See your collection's value over time
• Organize cards in digital binders, track set progress, and share binders with a link
• Record trades
• Optionally connect your eBay account to list cards on eBay and have sales recorded in your collection

Card prices come from TCGplayer and public eBay data. They are estimates for your information only, may be delayed or wrong, and are not an appraisal or an offer to buy or sell.

ShipSync is offered to users in the United States only.

2. Account Registration and Use

Eligibility

You must be at least 13 years old to create an account or use ShipSync. If you are under the age of majority where you live (18 in most U.S. states), you may use ShipSync only with the consent of a parent or legal guardian, who agrees to these Terms on your behalf. ShipSync is not directed at children under 13.

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us promptly of any unauthorized use
• Ensuring your account information is accurate and up to date

Acceptable Use

You agree not to:

• Use the service for any illegal purposes
• Attempt to access other users' accounts or data
• Interfere with or disrupt the service, or get around its usage limits
• Upload malicious code or attempt to exploit security vulnerabilities
• Use the service to send spam or unsolicited communications
• Put unlawful or offensive content in binders you share
• Reverse engineer or copy any part of the service

3. Subscription Plans and Pricing

Free Plan

The Free plan is available at no cost and includes:

• Card price lookups, sets and biggest movers
• A collection of up to 500 unique cards (extra copies of a card are always free)
• 2 binders, with up to 200 cards in each custom binder, and shareable binder links
• Price history charts for the last month
• Collection value over time for the last 7 days
• Unlimited trades
• 20 eBay price lookups a day and 5 eBay listings a month created from ShipSync

Pro Plan

The Pro plan costs $4.99 USD per month or $39.99 USD per year and includes everything in the Free plan, plus:

• An unlimited collection, unlimited binders and unlimited cards in every binder
• Every binder page and sleeve color, and a different sleeve for any card
• Price history charts up to one year
• Collection value over time for every day since you started
• Unlimited eBay price lookups and unlimited eBay listings created from ShipSync

Plan features and limits may change; the current comparison is shown on our home page and in the app under Settings.

4. Payment and Billing Terms

Billing Cycle

Pro subscriptions are billed monthly or yearly on a recurring basis, depending on the billing period you choose. By subscribing to the Pro plan, you authorize us to charge your payment method $4.99 USD each month, or $39.99 USD each year, at the start of each billing period, until you cancel your subscription.

Payment Processing via Stripe

All payments are processed through Stripe, our third-party payment processor. We do not see or store your card number. By using our paid services, you agree to Stripe's Terms of Service and Privacy Policy.

Failed Payments

If a payment fails, Stripe may automatically try the payment again. If payment continues to fail, your Pro subscription may be canceled and your account moved to the Free plan. You can update your payment method at any time under Settings → Manage billing.

Price Changes

We may change our prices. A price change will not affect a billing period you have already paid for, and we will tell you before a new price applies to your subscription. If you do not agree to a price change, you may cancel your subscription before the new price takes effect.

5. Cancellation and Refunds

How to Cancel

You may cancel your Pro subscription at any time in the app under Settings → Manage billing, which opens the Stripe Customer Portal. Upon cancellation:

• You will keep Pro access until the end of your current billing period
• No further charges will be made to your payment method
• Your account will move to the Free plan at the end of the billing period

Refund Policy

Pro subscriptions are non-refundable. We do not offer refunds or credits for partial billing periods. When you cancel, you keep access through the end of your paid period, but no refund is provided for the remaining days. If you delete your account while subscribed to Pro on the website, your subscription is canceled immediately and you lose Pro access straight away, with no refund for the current period. A subscription bought in the iPhone or Android app is billed by Apple or Google: deleting your account doesn't cancel it, so cancel it in your App Store or Google Play subscriptions, and refunds for it are handled by Apple or Google under their policies.

If you experience a technical issue that prevents you from using the service, please contact us at [email protected] within 7 days, and we'll work with you to resolve it or consider your situation on a case-by-case basis.

6. Data and Privacy

Your use of ShipSync is also governed by our Privacy Policy, which explains what we collect, how we use it, and how to delete it.

Your Data

You retain all rights to the data you enter in ShipSync, such as your collection, sales, trades and binders. We claim no ownership over your content. If you share a binder link, anyone with the link can see that binder until you remove the link.

Data Backup

Our database provider keeps backups, but we do not guarantee that your data can be recovered. ShipSync does not yet have a self-serve data export; you can email us to request a copy of your data.

7. Service Availability

We try to keep ShipSync running reliably, but we cannot guarantee it will always be available. ShipSync is provided "as is" without warranties of any kind. We may:

• Take the service down for maintenance, with notice when possible
• Experience occasional downtime for updates or technical issues
• Modify or discontinue features

8. Termination

Termination by You

You may delete your account at any time in Settings → Account → Delete account. When you do, your account and data are deleted from ShipSync and a Pro subscription bought on the website is canceled immediately (one bought in the App Store or Google Play must be canceled there), as described in our Privacy Policy. Deleted data may remain in our database provider's backups for a limited time, and Stripe keeps its own payment records.

Termination by Us

We reserve the right to suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent activity
• Use the service in a way that harms others or the service
• Fail to pay for Pro subscription services

We will try to give notice before termination when possible, except in cases of serious violations.

9. Limitation of Liability

To the maximum extent permitted by law:

• ShipSync is provided "as is" without warranties of any kind, express or implied
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid us in the past 12 months
• We are not responsible for data loss, lost profits, or decisions you make based on prices shown in ShipSync
• We are not liable for issues with third-party services (TCGplayer, eBay, Stripe, Google, Discord)

10. Intellectual Property

ShipSync, including its design, code, features, and branding, is owned by its operator. Pokémon and Lorcana names, card names and card images belong to their respective owners; ShipSync is not affiliated with or endorsed by them. You may not:

• Copy, modify, or create derivative works of our service
• Use our trademarks or branding without permission
• Remove or alter any copyright notices

11. Third-Party Services

ShipSync relies on third-party services including:

• TCGplayer: Source of card prices
• eBay: Price data, and, if you connect your account, creating listings and recording sales (you must comply with eBay's terms)
• Stripe: For payment processing
• Google and Discord: Optional sign-in

We are not responsible for changes to, interruptions in, or termination of these third-party services.

Affiliate links: some links to eBay (and, in the future, TCGplayer) are affiliate links. If you buy something after following one, ShipSync may earn a commission at no extra cost to you. Purchases are between you and the seller; affiliate relationships do not change the prices ShipSync shows.

12. Changes to Terms

We may update these Terms of Service from time to time. The "Last updated" date at the top shows when they last changed, and we will try to let you know of significant changes by email or in the app. Your continued use of ShipSync after changes take effect constitutes acceptance of the new terms.

13. Dispute Resolution

If you have a dispute with ShipSync, please contact us first at [email protected] so we can attempt to resolve it informally.

Governing Law

These Terms are governed by the laws of the United States. Any legal action must be brought in the appropriate courts.

14. Contact Information

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

By creating an account and using ShipSync, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.